TERMS

Zero Below Grillz ("ZBG", "we") is a custom grillz company based in California, founded in 2018 by Zero Below Grillz. By using zerobelowgrillz.com or ordering from us, you agree to these terms.

• All orders are final.Custom grillz are made to your specifications and can't be returned, exchanged, or refunded. See the refund policy.
• Booking deposit is non-refundable.The $30 deposit confirms your appointment and our travel. If you don't show, it's gone.
• Payment for mobile appointments. Sets above 6 pieces: 75% of your total on mold day, the remaining 25% at pickup. 6 pieces and under are paid in full on mold day.
• DIY Mold Kit orders are paid in full online through Shopify at checkout.
• Prices and product descriptions are subject to change. The price at the time you place the order is the price you pay.

Standard pieces typically ship 2–3 weeks after we receive your molds. Diamonds, gemstones, and custom work take 2.5–5 weeks. We'll send updates along the way and ship via tracked carrier. Once it ships, delivery is the carrier's responsibility.

We stand by our craftsmanship. If your grillz arrive with a manufacturing defect — broken solder, missing stone, wrong specification — DM us with photos within 14 days of delivery and we'll repair or remake at no charge. Normal wear, accidental damage, modifications by another jeweler, and loss aren't covered.

Grillz are personal items worn in your mouth. By ordering, you confirm that:

• You've told us about any metal allergies or sensitivities before we start production.
• You're aware that wearing grillz long-term without cleaning can affect dental health.
• You'll keep grillz away from food during eating to prevent staining and wear.
• Avoid contact with your eyes; remove if you experience irritation.

ZBG is not a dental practice. If you have specific dental concerns, talk to a dentist.

We reserve the right to refuse service to anyone, decline custom requests, and cancel orders that look suspicious or that we can't fulfill safely. If we cancel an order, we'll refund any payment for product (booking deposits remain non-refundable as stated).

The Zero Below name, mark, designs, photography, and site content are owned by ZBG. Don't copy or reuse without permission. Personal photos you share with us during an appointment stay yours; we may share examples of pieces we've made on social media unless you ask us not to.

To the maximum extent allowed by law, our total liability for any claim related to a ZBG product or service is limited to what you paid us for the order in question. We're not liable for indirect, incidental, or consequential damages.

Reach out first — hello@zerobelowgrillz.com or DM @zerobelowgrillz. We'd rather fix it than fight it. If we can't resolve it that way, disputes are governed by California law and any legal action will be brought in the state or federal courts of California.

We may update these terms. The "LAST UPDATED" date reflects the most recent change. Continuing to use the site after a change means you accept it.